Satsuma anuncia nova Gerente de Fornecedores como parte de seu processo de reestruturação
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junho 1, 2022Um dos maiores desafios enfrentados pelos departamentos de Recursos Humanos para selecionar e reter talentos é garantir que os valores pessoais dos candidatos e a cultura organizacional sejam compatíveis.
Em uma provedora de serviços linguísticos (LSP), a figura responsável pela gestão de talentos é o gerente de fornecedores, ou Vendor Manager (VM). Sua função é estabelecer uma ponte entre cliente e fornecedor (vendor), buscando sempre relacionamentos benéficos e duradouros.
Sendo assim, o VM é responsável por buscar e recrutar talentos, negociar preços, gerir contratos com os fornecedores, estabelecer uma boa relação com todos eles e, sobretudo, garantir que suas entregas correspondam aos níveis de qualidade esperados pelo cliente.
Visão geral da gestão de fornecedores
O Vendor Manager deve alinhar os objetivos estratégicos da empresa e do cliente para determinar quais serão os parâmetros usados para avaliar o desempenho de cada parceiro.
Feito isso, é necessário selecionar os fornecedores que vão trabalhar no projeto. Para tanto, o gerente de fornecedores precisa fazer uma análise detalhada do perfil da empresa e de seus fornecedores para selecionar os colaboradores certos para garantir o sucesso do projeto.
Além de recrutar fornecedores qualificados, o Vendor Manager também é responsável por monitorar o desempenho para garantir que as especificações do projeto e os termos do contrato sejam cumpridos à risca. Isso significa coletar e oferecer feedback e comunicar abertamente as oportunidades de melhoria para ambas as partes.
Competências de um bom gerente de fornecedores
A gestão de fornecedores é uma função estratégica capaz de afetar diretamente os resultados da empresa. Para exercê-la, é importante que o profissional tenha um perfil diferenciado. Confira abaixo algumas habilidades indispensáveis a um gerente de fornecedores:
- Pensamento estratégico e solução de problemas proativa e criativa
- Conhecimento abrangente da empresa e do setor
- Cumprimento e compliance com o contrato
- Habilidades interpessoais e comunicação excelentes
- Negociação e gestão de conflitos
- Organização e gestão de tempo
- Automotivação e iniciativa
- Interesse em tecnologia e na indústria
A Satsuma investe na gestão de fornecedores para garantir o sucesso das nossas operações, a agilidade de nossas entregas e a profissionalização do nosso pool de colaboradores, com monitoramento de qualidade frequente para formar profissionais cada vez mais competentes e alinhados com os interesses do mercado.
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